Terms and Conditions

Terms and Conditions

Welcome to Nomadic Gears! By accessing or using our website and services, you agree to the following terms and conditions. Please read carefully before making a purchase.

1. General Information

🔹 Website Usage: By browsing and purchasing from Nomadic Gears, you acknowledge and agree to comply with our terms.
🔹 Updates: We reserve the right to modify these terms at any time. Updates will be posted on this page.

2. Orders & Payments

🔹 Pricing: All prices listed on our website are in USD and are subject to change.
🔹 Payment Methods: We accept secure payment options, including credit/debit cards and online payment gateways.
🔹 Order Confirmation: Upon completing a purchase, you will receive a confirmation email with order details.

3. Shipping & Delivery

🔹 Processing Time: Orders are processed within 1-3 business days before shipping.
🔹 Shipping Time: Estimated delivery varies based on location. Please refer to our Shipping Policy for details.
🔹 Lost or Delayed Packages: If your package is delayed or lost, contact us at NomadicGears.store@gmail.com, and we’ll assist in resolving the issue.

4. Returns & Refunds

🔹 Return Eligibility: Items must be unused and in original packaging.
🔹 Photo Requirement: Before initiating a return, customers must provide clear product photos for assessment.
🔹 Refund Process: Once approved, refunds are processed within 5-7 business days after receiving the returned item.
🔹 See our Return Policy for further details.

5. Product Warranty & Liability

🔹 Warranty: Select products may be covered under a 12-month warranty—check individual product descriptions for details.
🔹 Liability Disclaimer: Nomadic Gears is not responsible for any damages caused by misuse of our products. Customers assume responsibility for proper handling.

6. Privacy & Data Protection

🔹 Personal Information: We protect customer data in accordance with our Privacy Policy and do not sell or share sensitive information.
🔹 Cookies & Tracking: Our website may use cookies for a personalized shopping experience.

7. Orders & Stock Availability

🔹 Product Availability: While we strive to keep all items in stock, unforeseen demand may result in temporary shortages.
🔹 Out-of-Stock Items: If a product you purchased is unavailable, we will send you an email notification offering a substitute option of similar value or a refund.
🔹 Customer Choice: You can choose to accept the substitute product or request a refund. If we don’t receive a response within 48 hours, the order will be automatically refunded.

8. Contact Us

For any inquiries regarding our Terms & Conditions, reach out to NomadicGears.store@gmail.com.